Whether you are a first-time visitor or returning to Rollchain, this guide covers the essential features you need to know. From account setup to fast withdrawals, every step is explained with practical tips and real calculations so you can play with confidence.
What You Need First
- A valid email address and a strong password (12+ characters with numbers and symbols).
- Internet access on any device — the platform is fully optimized for mobile browsers.
- A cryptocurrency wallet (e.g., MetaMask or hardware wallet) to fund your account.
- Proof of identity (passport or driver’s license) for verification — required before first withdrawal.
- Optional: a two-factor authentication (2FA) app like Google Authenticator for extra security.
How to Sign Up
- Click the registration button on the homepage.
- Enter your email address and create a secure password.
- Choose your preferred account currency (crypto only available in most regions).
- Read and accept the terms and conditions.
- Verify your email by clicking the confirmation link sent to your inbox.
- Complete your profile (optional but speeds up future verification).
- Make your first deposit using a supported cryptocurrency.
Calculating Your Bonus
Bonuses come with wagering requirements that determine how much you must bet before withdrawing. For example, a 100% match bonus up to 1 BTC with a 40x wagering requirement on the bonus amount works as follows:
Example: You deposit 0.5 BTC. You receive a 0.5 BTC bonus. Wagering = 0.5 BTC × 40 = 20 BTC total. If you play a slot with 97% RTP (house edge 3%), the expected loss during wagering is 20 BTC × 0.03 = 0.6 BTC. This means you are likely to lose the entire bonus and part of your deposit.
To account for game contributions: if the same slot contributes 100% to wagering, the requirement stays 20 BTC. But if a table game contributes only 10%, you would need to wager 20 BTC / 0.10 = 200 BTC to clear the bonus. Formula: Wagering = (Bonus × Multiplier) / Contribution Rate. Always check the bonus terms before depositing.
Money In, Money Out
Deposits are processed instantly for Bitcoin, Ethereum, USDT, and other major cryptos. Minimum deposits vary (e.g., 0.001 BTC or 0.01 ETH). Withdrawals typically take a few hours after the first review (24–48 hours for new accounts). The platform requires KYC verification before processing any withdrawal – you must submit a government ID and proof of address.
Note: Always confirm the minimum withdrawal amount and any fees. Some cryptocurrencies may have network fees that are deducted from your request.
Is It Safe?
The site uses SSL encryption to protect data in transit. Games are provably fair, meaning you can verify each bet independently. The casino holds a Curacao eGaming license (please note that winnings from such licenses may be subject to local taxes in your jurisdiction – consult a tax advisor). Account security is enhanced with optional 2FA and session timeouts. Responsible gambling tools such as deposit limits and self-exclusion are available in the account settings.
Pro Tips
| Action | Speed |
|---|---|
| Bitcoin deposit | Instant (1 confirmation) |
| Bitcoin withdrawal | Up to 24 hours after approval |
| Ethereum deposit | Instant (12 confirmations) |
| Altcoin withdrawal (e.g. LTC) | 2–6 hours after approval |
To speed up withdrawals, complete KYC immediately after registering and use the same wallet for deposits and withdrawals.
Support Guide
Here are common scenarios and how to resolve them:
- Forgot password: Click “Forgot Password” on the login page, enter your email, and follow the reset link.
- Deposit not credited: Check transaction ID on the blockchain. If confirmed but not showing, contact live chat with the TXID.
- Withdrawal stuck: Ensure KYC is completed. If pending for more than 48 hours, open a ticket via email.
- Account verification: Upload clear copies of your ID and proof of address under “Verification” in your profile.
- Bonus not applied: Verify you opted in during deposit. If not, contact support before placing any bets.
- Game not loading: Clear browser cache or try a different browser. If persists, check your internet connection.
FAQ
How long do withdrawals take?
First-time withdrawals may take up to 48 hours for verification; subsequent withdrawals are typically processed within 2–6 hours.
Is the casino provably fair?
Yes, all games use a provably fair algorithm that allows you to verify each outcome using the server seed, client seed, and nonce.
What is the minimum deposit?
The minimum deposit is 0.001 BTC or equivalent in other cryptocurrencies (e.g., 0.01 ETH).
Can I play on mobile?
Yes, the casino is a progressive web app (PWA) that works perfectly in any mobile browser – no app download required.
How do I reset my password?
Click “Forgot Password” on the login page, enter your registered email, and follow the instructions sent to your inbox.
Is there a VIP program?
Yes, high rollers are invited to a VIP program with cashback, exclusive bonuses, and faster withdrawals – contact support for details.
Are bonuses available for existing players?
Yes, reload bonuses, free spins, and cashback offers are regularly available. Check the promotions page.
How do I self-exclude?
Under responsible gambling settings in your account, you can set a self-exclusion period (from 24 hours to permanent).
Do I need to use cryptocurrency only?
Yes, the casino exclusively accepts cryptocurrency deposits and withdrawals – fiat options are not available.
This guide covers the essential steps for a smooth experience. Whether you are a novice or a seasoned player, understanding the bonus math and security features will help you make informed decisions. Always gamble responsibly and review the latest terms on the site before playing.